Ibraonline is committed to provide best customer service possible.

Damaged / defective goods can be returned free of charge and an alternative unit will be supplied or refund made (Ibraonline's discretion).

If you are returning goods for any other reason then we are happy to accept them, but they must be with original packing. Refunds will be less shipping and insurance costs. Unwanted goods must be returned within 30 days of Ordering.